On-site installation planning
The technician reviews sky visibility, safe mounting options, cable entry, router placement and the practical path through the property before permanent work begins.
A clear base price. Site-specific work approved separately.
Get Internet’s base professional Starlink installation is $289.99 + HST, or $327.69 including Ontario HST. This guide explains what that starting price covers, which property conditions can change the scope, and how additional work is approved.
The base rate applies when the technician can complete one straightforward installation at a suitable, safely accessible location using a practical cable route and compatible hardware available for the job.
The technician reviews sky visibility, safe mounting options, cable entry, router placement and the practical path through the property before permanent work begins.
The base scope generally includes mounting labour for one standard installation condition, a practical route using the customer’s Starlink cable, and one standard wall penetration with weather sealing where required.
The technician places and connects the router, supports activation of the customer’s equipment, and performs basic connection verification before documenting the completed installation.
Rural and cottage properties often have conditions that cannot be accurately priced from a postal code alone. The final plan can depend on tree lines, roof geometry, building construction, cable distance, access and where Wi-Fi is actually needed.
If the property requires chargeable work outside the base installation, Get Internet identifies the added scope and price before that work proceeds. Optional or enhanced work is not treated as approved simply because it might improve the installation.
When a detailed site condition cannot be confirmed until the technician arrives, the customer can approve or decline the additional scope before it is added to the account.
See the installation process →Good preparation reduces avoidable delays and gives the technician better information before the permanent mount and cable route are selected.
Have the Starlink dish, router, power equipment, cable and included components indoors and accessible. Hardware purchases and returns remain subject to the retailer or Starlink terms.
Use the official Starlink app from a safe ground-level position. Do not climb onto a roof or ladder. Send useful roofline, tree-line or yard photos if requested.
Open the obstruction-check guide →Ensure an adult who can approve the mounting location and any additional quoted work is available. Disclose known hazards, access restrictions and building conditions before the appointment.
A basic Starlink service call is $149.99 + HST and includes up to one hour of technician labour. Parts, accessories, additional labour and enhanced work are separate when required.
The final scope is based on the actual property, but these answers explain the normal pricing structure.
$289.99 is the base subtotal. Ontario HST brings the base installation total to $327.69. Approved specialty hardware, accessories, enhanced work or additional labour are separate.
No. The customer purchases and owns the compatible Starlink equipment and maintains the Starlink service account. Get Internet provides independent professional installation and related field services.
Often, yes, when photographs and property details clearly show the required scope. Some roof, access or cable-route conditions can only be confirmed safely on site. Any additional chargeable work is identified before it proceeds.
The public guide helps customers perform a preliminary check with the official Starlink app. The technician still evaluates the practical mounting location and installation conditions as part of the approved job.
Get Internet provides a 30-day warranty on its installation workmanship. It does not replace equipment, retailer or Starlink service warranties and does not cover new obstructions, customer alterations or unrelated equipment/service failures.
The base installation total, including HST, must be paid before an installation appointment can be selected in the Client Portal. Additional approved job charges must be paid under the terms shown for those charges.
Submit the exact installation address. We’ll check the current technician service area and explain the next step for your property.